We have been working for more than 14 years in the Direct and Relational Marketing sector. Our team includes a consolidated IT and executive department in the scope of CRM.
We support out-of-the-box software and integration with customer systems, based on SaaS infrastructures that result in universal accessibility, increased productivity and reduced installation costs.
We control all the parameters in a comprehensive manner for guaranteeing the highest level of efficiency and quality in our service provision. We were granted the certificates UNE-EN-ISO 27001 for Information Security and 9001 for Quality Management Systems
We have a specific Contact Centre module integrated in our CRM that the R+D+i department evolves continuously. By merging technology and marketing, information access is provided based on multiple channels, functionality, and usability to the agent and account managers.
We are committed with talent and, as such, we foster maximum implication of our staff. We are specialists in communicating, managing and processing information.
Metrics of campaign activities are made available through real-time customized reports. We generate OLAP cubes and dashboards with structured information for processing purposes.
In compliance with that established in the Organic Law 15/1999, dated December 13, on Personal Data Protection (from now on, LOPD), M ACTIONS DATA, S.L. informs you that the data you provide through this questionnaire can be added to automated files of our company. You can exercise your right of access, rectification, cancellation, and opposition to this data processing by sending an e-mail to firstname.lastname@example.org. In compliance with Law 34/2002, dated July 11, on Information Society and Electronic Commerce Services (from now on, LSSICE), M ACTIONS DATA, S.L will not send by e-mail advertising communications unauthorized by users.
Respond to expected growth
Control the required investment
Increase process efficiency
Access the market best practices
Improve the service quality
(Source: Direct Marketing)
(Source: Temkin Group)